At ShehzadaDecor, customer satisfaction is our top priority. We take great care in crafting and packaging our wall decor products. Please read our return and refund policy carefully before placing an order.

✅ Eligible for Return / Replacement

You are eligible for a replacement if:

• The product is damaged during delivery
• You receive a wrong product
• The product has a manufacturing defect

📌 Important:

• You must inform us within 24 hours of receiving the product.
• Clear photos or videos of the issue are required for verification.

❌ Non-Returnable Items

The following items are not eligible for return or refund:

• Custom or personalized orders (name, custom quote, custom size)
• Products damaged due to misuse or improper installation
• Minor color variation due to lighting or screen differences
• Change of mind after order confirmation

💸 Refund Policy

• Refunds are only applicable if replacement is not possible.
• Refunds will be processed via the original payment method.
• Processing time: 5–7 working days after approval.

📌 Cash on Delivery orders:
Refunds will be handled via bank transfer or wallet, as mutually agreed.

🚚 Return Shipping

• If the issue is from our side (damage/wrong item), return shipping is covered by ShehzadaDecor.
• If return is approved for other reasons, shipping charges may apply.

📞 Contact for Returns

For return or refund requests, please contact us via WhatsApp or our Contact Us page with your order number and issue details.

ShehzadaDecor reserves the right to update this policy at any time without prior notice